With a client base numbering in the thousands, Memory Lane is the region’s leading supplier of information technology sales and service to all levels of business, the public sector, and consumer markets. In our history, there are several firsts for Memory Lane, including being the first company to provide internet service in Medicine Hat.
Through our national and international third-party agreements, Memory Lane provides “deskside” support services to the Government of Alberta, City of Medicine Hat, the banking sector, large consumer retail chain outlets and more.
The success of our information technology services starts with certification maintenance, continued education, manufacturer specific training and continues with a passion for new technology. Memory Lane has a payroll of over 22 employees, with 12 listed in the service department.
We do our best to deliver same day service and offer afterhour support.
Cutting edge equipment and servers to keep our clients’ technology needs stress free.
We are locals like our clients and we believe in giving back to our community.
We work collaboratively to offer our clients a strength based approach for all your information technology needs
As Sales Manager, Richard’s role is to engage in many different aspects of business including Sales, Business Solutions and Marketing.
With over 20 years of experience in the IT industry, he has extensive experience in Hardware and Software products including, but not limited to: Servers, Networking, Data/Storage, VOIP, MSP, Cloud and Virtualization.
Richard has a special ability to articulate complicated issues into clear and concise solutions. He is driven to provide an exceptional level of customer experience with integrity and honesty.
Andrew (or Andy) has been with Memory Lane since 2011 and is well versed in current technology trends and is always willing to go the extra mile to meet his customer’s expectations.
He specializes in Apple products (selling and fixing) as he is an Apple iOS qualified Technician. Andy is also well versed in custom gaming machines.
Tyler has been with Memory Lane since 2014 and is persistent in specializing to find that perfect computer for your home or business.
He is patient and knowledgeable and versed in both Windows and Apple computers.
A+, Network+, Sever+, Sophos Certified Engineer, VMware Technical Professional, Veeam Technical Professional, HPE Server, HPE Storage, HPE Aruba Networking, HP Workstation, and HP Laptop certified
- Managed Services specialist, primary contact for all questions regarding managed services
- Specializes in providing new services and migrating clients to new Technology platforms
- Created and maintains backup and disaster recovery programs and cloud-based solutions
- Provides tier 3 consulting services for advanced solutions
- Fun Fact: Started doing Technical Support calls at age 13
A+, Network+, Server+, Security+, MCSE, CCNA, CISS, Cisco VPN Specialist, HPE Server Systems Integration Specialist
- Networking / server specialist
- Help desk and remote systems management
- Server deployments, migrations and maintenance
- Network design, analysis and troubleshooting
- Fun Fact: His first computer was a Sinclair ZX Spectrum back in 1985.
CST, A+, Server+, Network+, MCP, HP Workstations and Laptops Certified
- Specializes in small to enterprise domain support, hardware, and operating systems
- Experience in corporate domain support and operations
- Experience in Cisco networking solutions and configuration
- Experience in Linux and open-source solutions
- Experience in website and server administration including but not limited to BIND, DNS, Apache, IIS, MySQL
- Fun Fact: Was notorious for hacking the network in computer science class in high school
A+, PDI+, Computer Science Technology Diploma, Toshiba TCT and HP Workstations & Laptops certified
- Specializes in printers (HP, Epson, Lexmark, etc.)
- HP Certified Service Technician
- Proficient in Hardware repairs. Including: part replacement soldering
- 3rd party deskside support specialist
- General diagnostics/software troubleshooting
- Experienced in Virus and Malware removal
- Fun Fact: Former British Army Soldier
A+, Network+, and Computer Science Technology Diploma
- Apple Authorized Warranty Technician
- General diagnostics/software troubleshooting
- Experienced in Virus and Malware removal
- Fun Fact: Vegan
A+
- Proficient in Android & Google environments
- HP Certified Service Technician
- 3rd party deskside support specialist
- General diagnostics/software troubleshooting
- Experienced in Virus and Malware removal
- Fun Fact: Used to work for Electronic Arts as a game tester/designer
A+
- 3rd party deskside support specialist
- General diagnostics/software troubleshooting
- Experienced in Virus and Malware removal
- Fun Fact: Part-time Motocross racer